Change Log
Billing FAQ
Stardust has introduced streamlined auto-billing and invoicing functionality setup to make it easy to upgrade the subscription you have with us.
Here are common questions we receive:
How do I cancel?
How do I cancel?
Reach out to us directly in order to cancel in line with your signed contract terms.
What if I have multiple apps created? Will usage across all apps be tracked against my subscription?
What if I have multiple apps created? Will usage across all apps be tracked against my subscription?
As long as we have the app IDs, we can associate them all to your billing account.
What if my current contract is based on legacy per-wallet pricing?
What if my current contract is based on legacy per-wallet pricing?
We will calculate usage-based billing at the end of the month for invoicing.
What if I need multiple email addresses to be sent invoices?
What if I need multiple email addresses to be sent invoices?
Within the Stripe billing dashboard, you will have the option to select what email addresses you would like the invoices sent
Does auto-billing support ACH?
Does auto-billing support ACH?
Yes, you can select that as an option when paying in Stripe.
What billing service is Stardust using?
What billing service is Stardust using?
Stripe